At Chaney's Natural your appointments are very important to our dedicated team of professionals. We hold your appointments just for you and ask that if you must cancel or reschedule any appointment, you please provide us with at least a 12-hour notice. This way, our team will be able to adjust their schedules accordingly and we may be able to accommodate other clients on our waiting list. We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of an emergency, etc. However, all last-minute cancellations (less than 12-hours notice) or ‘no-shows’ will be charged a 50% cancellation fee.